A major driving force for implementing an automated solution is to make your mobile sales person more efficient by giving them a tool that not only gives them the tools that they need, but is also easy to use. Sales Supervisor takes full advantage of the pen based use of a Tablet PC, with a graphical interface that is designed to be used on the move. A typical training session takes half a day, ensuring that your mobile workers are quickly back on the street.
The first thing your mobile sales person needs to know is who to visit each day. Sales Supervisor can calculate the day's Journey Plan based on pre-defined call procedures. Give your sales person the flexibility to manage their own Plan or enforce the Plan that you require.
Your mobile sales people are the face to face contact between your business and your customers. Sales Supervisor allows the mobile sales person to update customer data when they are face to face with the customer, ensuring the data stays up to date and correct.
Flexible interfaces allow you to choose the data you need transferred to your ERP systems. Data collected in the field that does not fit into your ERP system can be manipulated and reported from on the Sales Supervisor middleware Server.
Sales Supervisor allows your mobile sales people to quickly and accurately collect data about the environment in your customer's store. Using multiple choice questions and answers, check boxes as well as free text ensures that the data is always accurate. Collect information about the store, your products in the store and your competitors. The questions and the possible responses are completely up to you.
Taking an order could not be simpler, Sales Supervisor has many features to speed the order capture process. Providing all the information your sales person needs to ensure that the correct products are chosen - even show pictures of the product. Order history helps the sales person to understand the customer's buying patterns. Multiple order types allows the creation of specific lists.
Provide the correct pricing to each customer, allocate pricing to individual customers or groups of customers.
Manage complex promotions in the field, Sales Supervisor walks the sales person through the process, ensuring that the correct products are selected.
Sales Supervisor's Credits and Collections functionality allows the mobile sales person to give credit or arrange the collection of wrongly delivered or damaged product.
Track the point of sales equipment that you leave at your customer's premises
Take full advantage of the multi-media capabilites of the Tablet PC, show video clips, product portfolios, planograms, print advertising to your customers. Sales Supervisor's "Attachment" functionality allows you to target specific sales territories, customers or groups of customers.
Use the data collected from the field to provide the business with useful and timely information. Sales Supervisor also allows you to provide your sales people with data that is useful to them in the field, for example: their own productivity numbers.
Taking the time-consuming paperwork away from your sales people greatly reduces their administration time, this in turn creates more time on the road and in front of customers.
Communications can be made over any network, PSTN, ADSL, GSM, GPRS, 3G, 802.11. Mix and match the network choice depending on your requirements, for example: Use GPRS to quickly send orders back to head office after every visit and ADSL once a day to complete a full communication session. Communications are secure and reliable.
